At Sugar & Spice Co., we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order or contacting us.

This Privacy Policy explains what information we may collect, why we collect it and how it may be used.

1. Information We Collect

When you visit our website, place an order, contact us or otherwise interact with Sugar & Spice Co., we may collect information such as:

- Your Name

- Billing and shipping address

- Email address

- Phone number

- Order and purchase information

- Information you provide when contacting us

- Technical information associated with you use of or website

Payment information may be collected and processed securely by the payment provider used by our website. Sugar & Spice Co. may not directly receive or store complete payment-card information.

2. How We Use Your Information

We may use your personal information to:

- Process and fulfill orders

- Arrange shipping and delivery

- Communicate with you about your order

- Respond to questions or customer-service requests

- Process refunds or resolve order problems

- Maintain appropriate business and transaction records

- Improve our products, services and website

- Prevent fradulent or unauthorized transactions

- Meet applicable legal, tax and regulatory requirements

If you have specifically agreed to receive promotional communications, we may also use your contact information to send information about Sugar & spice Co. products, promotions or updates.

You may unsubscribe from promotional communications at any time using the unsubscribe option provided or by contacting us.

3. Sharing Your Information

We may share information with service providers when necessary to operate our business, including:

- Website and e-commerce providers

- Payment processors

- Shipping and delivery companies

- Email or communication providers

- Accounting or other professional service providers

These providers may receive only the infomation reasonably necessary to perform their services.

Information may also be disclosed when required by law or when reasonably necessary to protect our legal rights.

4. Cookies & Website Technologies

Our website may use cookies or similar technologies to help the website function, remember preferences, understand website usage and improve the customer experience.

Third-party services integrated into our website may also use cookies according to their own privacy policies.

Your browser may allow you to block or delete cookies. Some website features may not function properly if certain cookies are disabled.

5. Protecting Your Information

We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

6. Retention of Information

We retain personal information only for as long as resonably necessary for the purposes for which it was collected and to meet applicable legal, accounting, tax and business requirements.

7. Your Privacy Rights

Depending on applicable Canadian privacy law, you may have rights relating to your personal information, including requesting access to or correction of personal information held about you.

You may contact Sugar & Spice Co. with questions or requests concerning your personal information.

8. Third-Party Websites

Our website may contain links to websites or services operated by other organizations.

Sugar & Spice Co. is not responsible for the privacy practices, security or content of independent third-party websites.

9. Children's Privacy

Our website and products are intended for general consumers and are not specifically directed toward children.

We do not knowingly seek to collect personal information directly from children without appropriate authorization where required.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices or applicable requirements.

The most recent version will be posted on our website with its updated date.

11. Contact Us

Questions or requests regarding this Privacy Policy or your personal information may be directed to us using the contact information provided on our website.

Sugar & Spice Co.

Manitoba, Canada

Last Updated September 22, 2026